Returns & Exchanges

At FineryEmbroidery, we want you to love your custom home decor, which is why we offer a 30-day return policy for items in their original condition. Please note that personalized or custom-stitched orders are final sale unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the reason for your return to receive a Return Authorization Number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all linens and embroidered products are clean, unwashed, and securely folded.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned embroidery, your refund will be processed to your original payment method within 5-10 business days.